15 avis

(4.6)

Joseph C.

5juin 2024

Great experience

Dani G.

1septembre 2023

The host provided us with an RV with inoperable brakes. We notified the host of this, fixed the issue (the issue was there was a CUT wire to the left brake) and she THANKED US and did not request us to return the RV nor contact roadside assistance. After we reached our destination with zero cell reception, we found that the entire harness was not working properly. It had exposed wires touching each other and causing the brakes to apply on their own, while we drove down the freeway. Making this unsafe for us. We found a way to disengage the brakes though. We fixed the issue temporarily so we could get home. When we notified the host at drop off, she thanked us again and offered us 1-2 nights for free in gratitude. We requested a 50% refund for our labor, materials, and not providing us with a safe RV. This was denied by the host. In retaliation, she went after our security deposit for causing "damage" to their harness. This is not only not a trustworthy host, but they also provide an unsafe RV that could put your family at risk and are dirty when it comes to making things right.

2 Photos soumise(s) par Dani G.

Alex V.

5septembre 2023

Christopher M.

5juillet 2023

Rosina Apex was exactly what was needed for a great summer holiday weekend with a generator that cranked AC! Easy communication for pickup and drop off. Thanks and we’ll be customers again!

Johanna M.

4mai 2023

The trailer was perfect for the two of us and the pup.
It has just about everything you’ll Need for your trip.
Just double check it all before you get to your destination.

Jacob G.

5octobre 2022

Paul P.

5août 2022

Great host!

Cicily K.

5juillet 2022

My daughters and I had a fabulous time. They loved the bunk beds. Everything was really easy to use and comfortable.

Michael F.

5mai 2022

Great!

John A.

0juin 2021

Rosina Florez canceled the booking 7 days before departure. This is an automated posting.

Anand M.

4mai 2021

The Camper was very clean everything worked except for the awning and outdoor kitchen stove. We had an issue with one of the wheel bearings on the trailer. If we did not have these problems it would been a five star rating. Outdoorsy Roadside assistance was very disappointing they could not help us to get the wheel fixed. Rosina the owner was very helpful throughout our wheel barring issue.

Amy K.

5décembre 2020

Rosina and her family made this the easiest rental ever! Everything was in perfect working condition and we had a wonderful time! I highly suggest renting from this family if you want a lightweight trailer with all the amenities you could ask for! A+ all the way around! Thank you Flores family!

6 Photos soumise(s) par Amy K.

Daniel K.

5novembre 2020

Perfect for a family! Easy to tow and set up when we arrived at our site.

Kevin R.

5octobre 2020

Very clean trailer. Rosina was great and easy to work with. Pickup and drop off was very smooth. The kids loved the smores and other treats in the welcome basket! Thank you so much

réponse de Rosina

We're so happy you and your family enjoyed your trip! Thanks for being wonderful renters.

Gurpreet S.

5octobre 2020

Rosina was very helpful in everything. Flexible and answered all the questions. She gave so much stuff for the trip that we really felt her genuine concern so that our trip is pleasant. Even when we returned the RV, she was very helpful in everything and reasonable about any extra charges incurred which was totally justifiable.

Todd T.

5septembre 2020

What an excellent travel trailer rental for our camping trip to the coast. Our family truly enjoyed the trailer and interaction with Rosina and Family. The trailer had everything we need and was spotless. The family was easy to work with and explained all the ins and outs of the trailer well. We even got rained on and had no leaks or issues. Five stars and five dog paws. The welcome basket was a hit with our kids. Thank you. Hammers

2 Photos soumise(s) par Todd T.