4.9
Membre OutdoorsyHôte depuis mai 2021
Communication
5Taux de réponse 81 %Répond généralement en moins de 6 heures
À propos de Joseph Saikaly
Hello, I'm Joseph, the proud owner of JMB Rentals LLC. My primary aim is to offer you top-notch trailers at competitive prices while delivering outstanding customer service. Currently, we have four trailers available for rent, each with a stellar 5-star rating from satisfied customers. When I'm not managing JMB Rentals, I enjoy spending quality time camping with my lovely family at Silverwood Lake. I'm excited about the opportunity to be your host for your next unforgettable trip. If you need any further information or have any questions, please don't hesitate to get in touch. Have a fantastic day ahead, and I'm looking forward to assisting you!
4.9
Membre OutdoorsyHôte depuis mai 2021
Communication
5Taux de réponse 81 %Répond généralement en moins de 6 heures
5 camping-car à louer
Souvenirs de séjours avec les camping-car de Joseph Saikaly
Ruben A.
5octobre 2024
Marcus B.
5octobre 2024
Great little camper with all the modern features. Nice host too. Would love to rent again next year!
Kiran D.
5octobre 2024
Overall great experience with Joseph. Gives fast responses and very easy to get a hold of. Trailer was nice and clean.
Armando M.
5octobre 2024
Brian V.
5septembre 2024
Joseph and his wife were very helpful and communicative. Answered all my questions and made my trip a great one. I will definitely be going back to them for any future rv rentals and will be referring family and friends to them.
1 Photo soumise(s) par Brian V.
Joanna G.
5septembre 2024
Joseph was great! He made everything so easy. It was our first time renting a trailer and he was very helpful and detailed. The trailer was clean and beds were comfortable. If we had any questions he responded quickly. He arrived on time and picked up on time. I would definitely rent from him again.
Adam L.
5août 2024
Perfect RV and perfect host 10/10- couldn't have been happier!
1 Photo soumise(s) par Adam L.
Luo A.
5août 2024
Jennifer R.
5juillet 2024
We had a great experience renting from Joseph! He was very responsive and helpful in the planning stages of our trip, delivery was easy, and the trailer was very clean. I would highly recommend using joseph for your rental!
Samantha M.
1juillet 2024
Where do I begin...first, I'll mention false advertising, the trailer is 27ft not 30, anyone familiar with trailers and rvs knows this is not a measly 3ft. It does make a difference and why lie?) we picked up the trailer and the host insisted on us using his electric jack/tow hitch. We had our own tow hitch and mentioned we could just use ours. He refused. Sure enough we got to our first destination (34 mins away) and the hitch was not working and would not operate to move up and off of the vehicle so we could detach. We immediately let Joseph know and he had zero helpful input or suggestion. This was our first time using outdoorsy and it would have been nice if he would have mentioned roadside assistance since he clearly couldn't be bothered to help.... we continue to our final destination 6 hours away at this point, figuring we can jack it up enough to get it detached from our truck. We get to our spot and the jack is no longer functioning which means no support on the front end which is extremely dangerous. We used the scissor jacks to stabilize the trailer, also dangerous... now it comes time to leave and the owner finally mentions roadside assistance. After speaking to them their resolution was to get to us 5 days later (4 days after the trip is to end) we have a 18 month old and that wasn't an option...luckily my husband is a contractor and was able to get the trailer jack secured with a strap to safely return the trailer. (The roadside assistance tow is for 100 ft by the way, yes, 100 ft. The rest YOU the renter is liable to pay along with parts and labor for any repairs) if Joesph had been helpful right as the matter occurred the first day, 34 mins away it would have saved a lot of trouble. He has now put in claim for the jack and hitch against us and outdoorsy is withholding the deposit until the case is evaluated. (in hindsight we should have left it where it sat for Joesph to retrieve or outdoorsy) I do not recommend the host nor this platform.
réponse de Joseph
There is always two sides to a story...The 2023 Forest River Grey Wolf 23DBH is 29.5 feet and not 27ft as the guest stated https://forestriverinc.com/rvs/grey-wolf/23DBH/7875 Electric jack and tow hitch are two different components. My tow hitch has a sway bar which is a safety feature that prevents side to side swaying. The electric jack is to make it easy to hitch and unhitch from the tow hitch. When the guest husband contacted me about the electric jack not going up and down and was stuck i gave him two options. 1st option was to put the jack in manually mode which i sent him a youtube link on how to do so. 2nd option was to bring the trailer back to me. Husband said i will get back to you and never did till they arrived to their camping destination that was 6 hours away. Customer failed to mention that he hung up on me twice and was cursing at me, I answered all of calls and facetimes in a timely manner, and he broke my policy by bringing his dog into my trailer when i do not allow pets. I did not charge him pet fee for bringing his dog. Customer never wanted any suggestions from me because he stated he is contractor and knew what he was doing. In my opinion customer broke my electric jack and then wanted me to compensate him for it. Outdoorsy rejected my claim.
Bryan D.
5juillet 2024
Great experience. Would recommend to friends and family
Troy P.
5juillet 2024
Awesome trailer for our family trip. Owner was very helpful and knowledgeable, helped with all my random questions.
Enrique A.
5juillet 2024
Sarah R.
5juin 2024
We had a great experience renting from Joseph. He was so knowledgeable about the hooking up and unhooking process. We were a little nervous towing a trailer for the first time but he was able to talk us through the whole process and make us more comfortable. The trailer was perfectly clean and had some necessities included that really came in handy. Overall great experience and we would definitely rent from Joseph again!
Nancy D.
5juin 2024
Joseph,
Somaly O.
5juin 2024
