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About Angel Jem, Inc

Hello there, my husband and I just purchased our RV and are having so much fun we wanted to share it with everyone. We recently went on a 12 day world wind trip of the Eastern States, Virginia, Washington DC, Atlantic Coty, New York. Pennsylvania and Maryland. If I could have stayed longer I would have. Between my husband and I we have 9 kids and 17 grandkids and enjoy spending as much time with them as possible. Camping is going to make this possible and we are so excited about it. We take our horse, not really, just a giant dog, with us where ever we go, but don't worry, we scrub the RV after every trip so there is no fur or dander in it. The grandkids love arguing over who is going to get the top bunk, which doesn't really matter because they seem to all gravitate towards it anyway. I am so looking forward to us being able to travel the US in our new RV. This last trip we took my mother and she thought it was the greatest thing being able to just pull over and eat our lunch or even use the washroom and not have to search for an acceptable gas station. Ken and I hope you enjoy our home away from home as much as we do. We look forward to hearing about your adventures.

4.5
Membre OutdoorsyHôte depuis avril 2023

Taux de réponse 81 %Répond généralement en moins de 12 heures

Souvenirs de séjours avec les camping-car de Michelle Tank


Outdoorsy

0novembre 2024

The Host canceled the booking 0 days before departure. This is an automated posting.

Andrea G.

1mai 2024

The owners seemed honest at the beginning, although the camper was in a poor state and dirty. We thought we would give it a shot. Who would have known this was going to be THE CAMPING TRIP TO HELL!None of the inspections the owner checked off were true:
- A tire blew up within a couple of hours of picking up the camper. When called, the owner claimed it was our fault or made it sound that way.
- A bracket fell off during the trip and made the camper unsafe to drive. We had to return early from the camping trip. The owner still claims it's our fault!
- The camper was dirty, full of ticks in a bunk bed.
Some of the amenities were not present, and the camper description was misleading:
- 4 camping chairs were not there; we could not find them.
- Compare the owner's description to the Google search of the 2022 Dutchmen Aspen Trail LE 25BH.
- No USB cords, or none that we could find.
The camper was damaged prior to pickup:
- Massive side damage was done when we picked up - the owner acknowledged that at pickup.
- Leveling feet in the back were completely damaged - the owner acknowledged that at pickup (one of the few honest moves from the owner).
Plus, you'll get:
- A full gasoline smell on your queen bed because the owner likes to store the generator right below it!
- A fantastic mess of things the owner loves to store and pass on to its renters in the camper, making your storage space almost non-existent!
We returned the camper due to unsafe conditions a day and a half before; the owner didn't want to refund the day and a half. The owners were quite defensive and hostile.I uploaded pictures; apparently, the owner still claims that she had to do a deep cleaning on the camper even though we thoroughly cleaned it. This is part of the reason why she would not refund the remainder of the days we have not used the camper.I WOULD NOT RENT THIS CAMPER EVER AGAIN!

réponse de Michelle

You stated you rented our TT because you wanted to see if you would enjoy camping. I have to assume you are new to it and therefore forgot about raising the stabilizer arms before leaving, we know this because there were grass clumps in the arm. The trailer is cleaned and disinfected before every rental. It was spotless with the exception of the fingerprints on the window. You are the first person to complain about a gas smell. I have to assume you spilled some gas, which means I now have to scrub the pass through. There were no ticks in the camper, we strip the bedding, clean and disinfect the beds, and put on new bedding, which is kept in our home. So because you brought ticks into the trailer, yes I have to do a deep clean. As far as the chairs, they are in the middle of the pass through. The "massive" damage, is a scrap on the side of the camper. Because I have to do a deep clean and get special cleaners I decided not to return your money.

17 Photos soumise(s) par Andrea G.

Nicholas K.

5mai 2024

The Hosts were fantastic and communicated well. The RV was just like the description and the photos. My rental was amazing. No complaints and would book this again in a heartbeat!

réponse de Michelle

Thank you so much, We are so happy you had a great time on your trip. That is our main goal, to make sure everyone has a great time on their trip without the hassle of worrying about pickup or drop off times. We would love to host you again should you ever decide to take another camping trip. Have a great summer.

John H.

5novembre 2023

We had a great trip and the trailer was perfect! Our hosts were very friendly and helpful, walking us through the details of the trailer. It was stocked with just about everything we needed,The trailer is like new and even though it didn't have slide outs, my wife and I never felt we didn't have enough space. I will definitely rent this trailer again!

Kyli K.

5juillet 2023

Daniel T.

5juillet 2023

Great people to deal with!

Joel P.

5juillet 2023

Michelle and Ken were absolutely great people to work with. And Ken was great in giving instructions for the camper. Thank you guys for everything.

2 Photos soumise(s) par Joel P.

Kathleen K.

5juin 2023

We had an exceptional experience renting a TT From Michelle and her husband. On arrival to pick up we discovered our pick up did not have the needed connection for the trailer brakes, so Michelle’s husband told us what to get and where the hardware store was located that was close by. In under a half hour we were hooked up and on our way!
We are a family of 5 adults and slept comfortably in this trailer. All the necessary items for the TT were provided and neatly stored in the trailer outside compartment.
The air conditioning worked great and kept us very comfortable.
We had a blast in this trailer and would definitely rent it again!

1 Photo soumise(s) par Kathleen K.

Karolina L.

5mai 2023