Commentaire

7 avis

(4.6)

Mykhaylo P.

5août 2024

réponse de Rachelle

Thanks so much for staying with us!

Laura N.

2août 2024

Unfortunately, this was not a good rental for us. We had a terrible septic smell for the first two days it was really bad. There were no shades on the windows including the bathroom and bunk room. It was not stocked with keruig cups, hand soap, plastic or washable cups for drinking, no toaster and there were remnants from the last campers left behind. The trailer was dirty especially the bathroom. The owner did come out and clean the septic, but it took hours. Overall, I would not rent this trailer again.

réponse de Rachelle

We appreciate your feedback, we work hard to make sure our renters have the best experience. As communicated our blinds were damaged and on order from a prior rental, and we sincerely apologized for that inconvenience.I find it prudent to acknowledge that not only did we accommodate a last minute delivery address change (significantly different) for FREE (1 hour before scheduled delivery) due to the incorrect address you originally requested, we also refunded you as a courtesy (not a requirement) to make the reservation 30% off the original agreed amount. In addition we gave you a FREE extended late checkout until 4 PM. On top of that we drove an hour and a half away IMMEDIATELY when you notified us of a problem with the septic (which you chose not to do until 2 days into your stay). My husband proceeded to spend 2+ hours at your campsite correcting this issue for you. It is unfortunate that your review lacks transparency and doesn’t reflect how difficult of a renter, with poor communication you were.

Kelli W.

5juillet 2024

Had a wonderful trip, check in and out was super easy and the rig was very comfortable! Recommend!

Cathlene K.

5juillet 2024

Enjoyed the trailer very much had all of the necessities necessities for what we needed in Lake Chelan. The owners communicated very well with me during the process highly rate these rental owners to rent from. They were wonderful to work with, and we love the trailer the outside refrigerator with the double doors was awesome for our water and sodas, it was wonderful

Igor M.

5juillet 2024

Amazing and spacious rental. Would highly recommend to everyone. Includes neat features, plenty of room inside and features on the exterior as well. Great communication from the hosts and flexible delivery/drop-offs.

réponse de Rachelle

We are so glad you enjoyed the camper and your stay! We hope to host you again in the future :)

Carrie T.

5juillet 2024

Owners were friendly and communicative. The RV was clean and well appointed. Our family of 5 had plenty of space.

réponse de Rachelle

Thank you so much for staying with us, we are so glad you enjoyed your experience!

Ryan C.

5juin 2024

First time renting a trailer and Rachelle made it extremely easy! Everything was as described and we had no issues during our trip. Would for sure rent again!