Membre OutdoorsyConcessionnaire depuis juin 2019

Communication

4.7

Taux de réponse 78 %Répond généralement en moins de 12 heures

À propos de Gary Emanuel

Our family took to RVing about 7 or eight years ago and have loved every minute we've spent. We originally tried through the rental market (before there was a sharing market.) We loved the experience but dreaded the expense of RV dealers. This brought us to our first trailer 4 years ago. We used it as much as we could on weekends and it brought us on a 10,000km trip through Yellowstone, Colorado and Wyoming. The following year, 6,000km to Florida and back. The only downside i it made us to want more and bigger family experiences. Hence this beautiful unit. You really get the feeling that you're glamping in the lap up luxury. Plenty of space and comfort and for want of nothing. We could live in this trailer. What's more, our experiences, technically and physically have given us valuable knowledge and skills in owning and operating a camper trailer. We're new to the Outdoorsy site and look forward to sharing the RV lifestyle with everyone. This is living.

4.7

Membre OutdoorsyConcessionnaire depuis juin 2019

Communication

4.7

Taux de réponse 78 %Répond généralement en moins de 12 heures

5 camping-car à louer

Outdoor w/ awning. Jayco Jay Flight 2020

Souvenirs de séjours avec les camping-car de Gary Emanuel

Voir tous les commentaires

Megan M.

5août 2022

I couldn’t have asked for a better experience for this weekend. Gary was amazing from beginning to end. He answered all my questions (and I had a lot) right from the time I booked, and was available anytime during the trip. He drove the trailer to our site and set it up, show/explained how everything worked and then picked it up for us at the end of the weekend. Our campground didn’t have the right amp adaptor available and Gary even went out of his way to go buy one and bring it back to our site after. He really went above and beyond! The RV was clean and comfortable and everything worked perfectly. I highly recommend booking with Gary, we will definitely be booking with him again in the future!

Orin B.

5juillet 2022

This was our first time renting an RV on the site and Gary was excellent from beginning to end. We needed the RV dropped off and picked up, he did that within the window that we requested. When he got there he set up the RV for us and made sure we had everything we needed for a successful weekend. The RV was as advertised, delivered on time, clean, and everything was in working order. There was a second RV on site and the owner was relatively new so there were several things he did not know how to do. Gary advised him how to set up his unit correctly & safely and made sure we were going to be ok. Thank you for going above and beyond. We will definitely reach out next time we need to rent a unit.

Mark E.

5juin 2022

Gary was the best host! Set everything up for us and was able to answer all of our questions. We will be renting this trailer again!!!
Thanks Gary!!!

Jose A.

5octobre 2021

It was a excellent experience being with the family in a RV campsite
We enjoy the view, nice weather an a good size Trailer

Julian G.

5septembre 2021

Mario P.

1septembre 2021

We had a terrible experience because the owner was "too busy" with his work to help us. There was a recall on the travel trailer and he did not even tell us! It had to do with a propane leak so this was very dangerous to our family with 2 small children.

réponse de Gary

OWNERS BEWARE! Rent to this account at risk of your own peril.MARIO AND/OR HIS FAMILY LEFT THE STOVE ON WITH GAS RUNNING WHILE THEY WERE OUT ENJOYING A DAY AT THE RACE TRACK. The propane "leak" was NOT attributed to the safety recall on our trailer. Despite his comments to the contrary, I did in fact take time from my family on a long weekend to travel back to his campsite and repair what he reported as an emergency. (This despite discounting his reservation on a long weekend and omitting to charge his booking for delivery and pickup!)
When I replaced the propane regulator and installed a sensor alarm, there were no readings outside the trailer. Going in, there was an immediate smell of gas inside. Why? I have pictures to show that the gas stove had been left unattended and set to LITE!I was fully expecting this negative review, as it was by far my least enjoyable OD transaction. Please read my other reviews from dozens of renters. I think my reputation in this forum will speak for itself. This was by far the most taxing and high maintenance rental I have experienced. If more renters where like this I would most definitely remove the listing and cease renting our trailer. Mario asked that I "bring a bigger generator" as the small inverter he was left with (at no charge) was not strong enough to power the microwave for popcorn, and the larger 4600w generator he was left with (also for free) he couldn't get to start when set to propane.As far as being "too busy" is concerned, here is my actual, unedited comment, sent to him the day before the propane emergency... "I'm sorry your having these problems, yet you have everything there that can fix them. There's just no way I can take more time off of work to come up there to set things up for you once again. There's a possibility I could do so over the weekend, however I would have no choice but to charge for my time and travel, as I your reservation is heavily discounted already and did not charge for delivery or travel in the first trip."
When I found out about the propane smell, which I might add came on the second evening of using it. a quick search revealed that the propane regulator had been recalled only a few weeks before. Owners in the US would be notified by mail within 30 days of the recall. (I am a Canadian who purchased the trailer in the US. No telling when I would be notified.) Although the trailer had been rented for all but ten days since the summer had begun, even up to and until the night before delivery (a delivery he was not charged for,) the propane smell had never been reported before. Regardless, I instructed him to immediately disconnect the propane tanks and I would come up and address the regulator problem as soon as I could, which was on the Saturday morning of the long weekend. Disconnect the propane immediately and use either of the two generators I left to power the trailer and hot water. I took his complaint seriously (like, more seriously than his popcorn emergency,) and felt I had no choice but to take him at his word in the interest of safety.I purchased a new regulator, a new propane sensor alarm and travelled back to the camp site once again. I replaced the parts and reinstalled the propane tank, turned it on and it could immediately hear the propane running. I went in the trailer and the propane smell was enough to give me a head rush. It was then that I immediately looked to the stove and noticed one of the burners was set to LITE. I photographed it, turned it off and opened all the windows in the trailer to air it out.
I went outside and called Mario. We couldn't hear each other for a poor signal. I went out to the racetrack across the street where I new he was and asked that he meet me in the parking lot. Mario couldn't tear himself away from his family to speak to me in person. "No. Call me." Since calling wasn't an option I expressed my disappointment in a text.
Here, verbatim is the actual text exchange.
Mario: "Hi, Gary. Thanks. So Everything is fine now?"
Gary: "Yes. To be honest Mario, I was more than a little frustrated in leaving there. The fact that I found the stove on makes me feel as though it was the original source of the problem."
Mario: "I didn't turn it on." " Did you try to start the generator?"And that was that. That was his only correspondence with me from the time I left there Saturday until his posting of this review. Sent him several texts. Nothing. Informed him l would be billing him for a needless emergency call. No response. Confirmed that I will be picking up the trailer at 11am Monday. No response. Called. Nothing sent an invoice for the billing, detailing that I would be claiming against his security deposit. No reply.
I returned to the camp site Monday at the end of the booking. Our camper was deserted. Clean yes, and with everything replaced and stowed. But nobody to be seen. I don't know if they checked out Saturday night, Monday morning, or when. Even the owner of the farm they stayed upon said he has no idea when they left. After I told him about the propane issue, he told me "he could have burned down the whole farm." The property owner thanked me for letting him know and said he would not permit Mario and his family to stay on his property again.So there's the whole story. Looking at the text exchange, I count 36 TEXT MESSAGES from Mario between the time that he arrived at the trailer Wednesday morning until Saturday when he absolved himself of any responsibility for the propane incident. And that 36 count is not including my replies; just his texts. Then nothing thereafter. I.m not sure what kind of Real Estate agent he is, but as a renter and custodian of my investment, I am just glad for it to be over.I have not asked OD to remove this negative review. I am perfectly fine to be judged by other owners and renters based on my actions and my review record. And if nothing else, I want other owners to know my experience. Anybody can make a mistake. New to camping, I can get it. The lack of an apology, a thank you or even acknowledgement of his responsibility speaks to the kind of person Mario is. In the face of what seems to me like his obvious lack of judgement, his true character showed through his review.

Eli Y.

5septembre 2021

Gary, the owner, is super helpful, friendly and its the second time I've rented from him. I unreservedly would recommend his trailer (which is awesome) and Gary.

Horacio M.

5juillet 2021

The water pump was not working well, but Garry went out of his way to address it to our satisfaction.

Jessica S.

5septembre 2020

Our experience with Gary wuss great! The trailer was just as pictured and was perfect for our family of 5. The four bed’s were perfect size for my grown teenagers. We had lots of room to move around if we were stuck in the glamper on a rainy day 😁 Gary had taking the time to set the trailer up and show us everything we needed to know. We definitely had lots of smiles, great experience and can’t wait to rent from Gary next year!

1 Photo soumise(s) par Jessica S.

Allison W.

5décembre 2019

Gary’s Glamper was excellent! My family had never used an RV before and it worked out perfectly for us to have a place to stay while visiting family for the weekend. Highly recommend

1 Photo soumise(s) par Allison W.

Dian L.

5août 2019

Gary was extremely polite, efficient and very accommodating. It was a wonderful experience and if we do this again, we would definitely use Gary! Thank you so much, Gary.

Janna D.

5juillet 2019

Amazing Service with Gary! The Trailer was stocked!! It was amazing. You really only need to bring your Linens, food and yourselves. Mobile Air BNB at its best!
Gorgeous, new & clean.
Thank you for the awesome experience.

1 Photo soumise(s) par Janna D.

Communication

À propos de Gary Emanuel

Communication

5 camping-car à louer

Souvenirs de séjours avec les camping-car de Gary Emanuel

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