4.8
Membre OutdoorsyHôte depuis août 2019
Communication
4.9Taux de réponse 85 %Répond généralement en moins de 6 heures
À propos de Matthew Biehl
Along with my full time job I do this...preparing, maintaining our RV unit with great personal emphasis and pride on customer service. Every trip out will have a clean, fully laundered, stocked and ready roll RV for you to enjoy your travels wherever they may take you.
4.8
Membre OutdoorsyHôte depuis août 2019
Communication
4.9Taux de réponse 85 %Répond généralement en moins de 6 heures
Souvenirs de séjours avec les camping-car de Matthew Biehl
David H.
5décembre 2024
RV was very clean and ran well. As first-time RV renters, our RV host, Matthew, was extremely helpful in answering our daily questions on operating the RV under various conditions. The Outdoorsy app was also easy to use and helped us find the RV we were looking for.
Cole D.
5octobre 2024
We had a great time boondocking in this fantastic rig! Matthew was a wonderful host and I highly recommend! Thank you so much!
Justin J.
5juillet 2024
LaMeka S.
5mai 2024
Stephanie D.
5novembre 2023
Matt was great from the start. Great communicator. Great teacher! It was our first time using an RV to travel, and he gave us a great understanding of what to expect. The RV was beautiful, and we had no issues on our trip.
Amy C.
2juillet 2023
Overall we were disappointed with our experience. We were very excited to rent the RV, but leading up to and upon delivery of the vehicle we learned that several items on the vehicle were non-operational. The vehicle had exterior damage from the previous renter which could not be repaired in time. In addition, the stereo was broken and completely non-operational and the front slide out was completely non-operational. The owner told us the fact that the front slide-out wasn't working had been disclosed, but it had not. In fact, he even suggested to me in our initial communications that we could use the front slide out for additional sleeping space.
Once we left on our trip, the brand new refrigerator completely stopped working which caused some of our food to go bad. After further inspection by my husband, we learned that the outlet had stopped working and we then purchased an extension cord to plug the refrigerator into a different outlet. We had to run the cord through the drawer which then wouldn't stay closed as we were driving.
All in all, the trip was great, but the RV was not. We would love to do another RV trip in the future, but will definitely not rent this one again.
Once we left on our trip, the brand new refrigerator completely stopped working which caused some of our food to go bad. After further inspection by my husband, we learned that the outlet had stopped working and we then purchased an extension cord to plug the refrigerator into a different outlet. We had to run the cord through the drawer which then wouldn't stay closed as we were driving.
All in all, the trip was great, but the RV was not. We would love to do another RV trip in the future, but will definitely not rent this one again.
réponse de Matthew
I am truly sorry to see you had a less than ideal experience to say the least. I am a bit confused as I take great pride in being especially transparent. Sometimes damage occurs at short notice between rentals prior to one's own but doesn't outright "down" the RV. When this occurs I make it a point to reach out to the next period should they be affected. If I did indeed fail to do so, my apologies.
David T.
5juin 2023
Adriana T.
5juin 2023
We had a great experience renting with Matt. As first time RV renters, we had our fair share of questions and Matt was always very responsive and understanding. We would definitely rent with him again for future trips. The RV itself was great for us and we had no issues getting to and from our destination. Great experience!
2 Photos soumise(s) par Adriana T.
Jay P.
5mai 2023
Matt is a professional and a pleasure to work with.
Shawn J.
5avril 2023
Will definitely rent from Mathew again!
Patricia K.
5décembre 2022
Great communication, great experience!
Dave H.
5août 2022
Very comfortable and clean!
Laura B.
5août 2022
Matthew was great at explaining everything on the RV. And he was very responsive to questions once we got on the road. Great camper too. Well cared for. We’d definitely rent again from him
Leslie R.
5juillet 2022
Great - Matthew was awesome and super helpful!! This was our first time driving an RV and he helped us through many of our hiccups.
Jesse R.
5juin 2022
First time renting an RV and it was AWESOME! It as super clean drive great and was stocked with everything we needed including camping chairs. Highly recommend renting from this guy especially if it is your first time.
LEON M.
5juin 2022
Matt, was AWESOME! The RV drove great and handled the road with ease. My son and I had a rememberable Father’s Day road trip. I would HIGHLY recommend renting from Matt.
3 Photos soumise(s) par LEON M.
