Membre OutdoorsyHôte depuis janvier 2021

Communication

4.9

Taux de réponse 82 %Répond généralement en moins de 12 heures

À propos de Caleb and Khadijah Swanson

Hi, my name is Caleb and my family and I live in Denver, Colorado. We love to explore all of what Colorado has to offer. It is truly endless on what you can find in this state. When we are not using our camper van we love to share it with others! We hope you enjoy it as much as we do!

Membre OutdoorsyHôte depuis janvier 2021

Communication

4.9

Taux de réponse 82 %Répond généralement en moins de 12 heures

1 camping-car à louer

Winnebago Revel 2021Class BSièges 4, Couchages 219 ft
Denver, CO
5 (28)

Souvenirs de séjours avec les camping-car de Caleb and Khadijah Swanson

Voir tous les commentaires

Vaughn M.

5octobre 2024

Mackenzie S.

5juillet 2024

We rented the Revel for a long weekend of camping up at State Forest State Park in CO. Our campsite had no electrical or water hook up but we had a great time and had all the amenities we needed, plus hot water for a shower and an induction stove burner to cook. Caleb was super helpful introducing us to the van and extremely flexible with our return time. I would 10/10 recommend!

1 Photo soumise(s) par Mackenzie S.

Richard L.

5juillet 2024

Christopher H.

5juin 2024

This camper is absolutely perfect for the mountians. Small enough for a parking spot, but all the amenities needed. The hosts keep it 100% and include all of the odds and ends to make the trip enjoyable! Thanks for everything!

2 Photos soumise(s) par Christopher H.

Brandon F.

5juin 2024

Caleb and his wife were a pleasure to rent with. Van was very well kept and in excellent condition. Plus the added rear view mirror was a nice bonus feature which helped while driving. Very good communication during the whole process. Would rent from them again.

Chris W.

5octobre 2023

Awesome.

Ben B.

5octobre 2023

Fantastic experience renting this Revel! Easy pickup and delivery, rig is in excellent condition and well stocked. Will rent again!

Joan G.

5août 2023

Wonderful vehicle
Excellent host!

Adam B.

5juillet 2023

Hi Caleb,The most surprising part of this is the claim that that we lied about damages. I spent over two hours just inspecting the vehicle for any issues to report before returning it to you, not including washing the exterior and fully cleaning the interior cabin. You will recall, as both my wife and I do, that I brought the chipped windshield to your attention during drop-off with the assumption that it was from our trip. You will also recall saying to me, "Don't worry, that was already there."The windshield was, in fact, the one issue that I noted for potential damage for you to review. Keeping inline with due dilligence and in good faith I made sure to meet with you during drop-off so we could look over my findings. Again, I was told that this chipped windshield was pre-existing damage. It is dishonest to assert that the existing chip in the windshield is our liability. This kind of deceptive claim, when made to the insurance company, is also called 'insurance fraud' and is a serious matter.It is correct that we returned the rental late and this was entirely my fault. My wife called you immediately once we realized my mistake in reviewing the itinerary so that we could inform you of our status and the situation. I was thankful when you gave us assurance thast the late return was not a problem. Your response was along the lines of, "I'm happy to work with you. Just relax and don't worry too much about it." We offered and even insisted on returning the vehicle to you later that night but you once again reassured us that it was not a big deal and we could return it in the morning for the rightfully incurred late fee. We returned the vehichle at 10am the next day and we were charged the expected late fee. There should be no need for making defamatory and malicious remarks in a review regarding this matter when it was resolved before the vehicle was returned.What's more concerning is the new charge for $200 that was requested from us stating we had not empytied the black water tank (cassette toilet). This is, again, an unsettling and dishonest claim. In speaking with you on the phone we determined that we would empty the tank rather than pay the fee. We proceeded to empty the tank as requested, even watching a YouTube video on the exact process. This is indisputable fact. The 20 minute experience of draining raw sewage from a plastic bin was certainly not a hallucination and, unfortunately, won't soon be forgotten. The activity was also recorded by my apartment's CCTV as we rolled the cassette into the first floor restroom and back out again. Please recall that we also attempted to reach you several times in effort to resolve our late arrival and any other potential issues but found you to be mostly unresponsive.It is most disturbing and disappointing is that a feedback review form was selected as an appropriate channel for conflict resolution. The disparaging remarks on my character coupled with the filing of false insurance claims, rather than just talking to us directly or simply working through the official dispute system, is malicious and feels harrassing. As one of this community's newest members, this is the opposite experience of a friendly or warm welcome. Wwitnessing this sort of behavior, either directed at me or any other member, makes me apprehensive to plan any future rentals where I might end up being harrassed again and receive attacks on my character in front of the entire community. This is especially disappointing when my wife and I put in our care and attention to the effort of cleanup and accounting for all of the items on the drop-off list.Caleb, I was truly sorry to hear that you were looking to sell the van next year after I asked how you enjoyed having it. I responded with, "It has to be bringing in some good revenue?" to which you replied, "Not really, but yeah, some revenue...." I sincerely hope and don't want to believe that this was any sort of foreshadowing or implication about there being any possiblity of abuse in the renter / rentee trust relationship that could result in a financial offsetting of some maintenance cost for the rental.I'll finish this by saying that I send peace and love in your way. I hope you are able to find relief from the stresses might be causing the headaches you mentioned in your review. A cup of herbal tea and/or a half hour of meditation after your son goes to sleep are a couple of ways to help relieve many side effects of the emotional and mental burdens that we all experience in this world. I wish you and your family the best of luck in the future.

Dirk F.

5juin 2023

Great van and I appreciated the willingness to help with all of our questions.

Dan A.

5mai 2023

We had a great trip. The van ran smoothly, was easy to drive, and had tons of helpful features. Caleb was quick to respond to all questions and gave us a great overview of the van when we picked it up. Would definitely rent from him again!

Greg T.

5avril 2023

Great trip and awesome van! Caleb was super communicative too!

Tim B.

5avril 2023

I recently had the pleasure of renting a Revel Camper Van for a 4-day adventure, and I must say it exceeded all my expectations! From the beginning, the whole process was incredibly smooth and stress-free, thanks in large part to our fantastic host, Caleb.
Caleb was not only super friendly and accommodating, but he was also an excellent communicator, ensuring that we had all the necessary information before embarking on our trip. He went above and beyond to make sure we felt comfortable and well-prepared for our camper van experience.
Upon picking up the van, it was evident that it was maintained in good condition, with an ideal setup for a quick getaway. The van's layout was very user-friendly, and everything was clean and organized. It was evident that Caleb took pride in providing an exceptional experience for his renters.
One aspect that truly stood out was the thoughtful touches Caleb included. The van came fully stocked with all the essentials we needed for cooking and dining, including pots, pans, and even coffee grounds! It made our trip so much more enjoyable, knowing that we didn't have to worry about packing those items ourselves.
During our 4-day adventure, we were able to fully appreciate the versatility and convenience of the Revel Camper Van. The van was easy to drive and maneuver, even in tighter spots, and it provided us with all the comforts of home while allowing us to immerse ourselves in the great outdoors.
In conclusion, I cannot recommend Revel Camper Van Rental and Caleb enough for your next getaway. The van was perfect, the process was easy, and Caleb's genuine care for his renters made the entire experience truly unforgettable. If you're looking for a camper van rental, do yourself a favor and book with Revel - you won't regret it!

1 Photo soumise(s) par Tim B.

Louise I.

5février 2023

Easy pick up, good communication the entire time. We will back to use this van again!

Jake S.

5février 2023

We had a great trip in van. Highly recommend!

Spencer P.

5janvier 2023

Amazing rental. They help you out if you need it

Communication

À propos de Caleb and Khadijah Swanson

Communication

1 camping-car à louer

Souvenirs de séjours avec les camping-car de Caleb and Khadijah Swanson

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