4.4
Membre OutdoorsyConcessionnaire pro depuis février 2023
Communication
5Taux de réponse 76 %Répond généralement en moins de 6 heures
À propos de The Ride RV
The Ride RV offers an unforgettable journey with exceptional comfort and convenience. Our wide selection of vehicles allows you to choose the perfect ride for your needs while exploring whatever it is that's calling you. Whether you're looking for a short weekend getaway or a cross-country adventure, we have the right vehicle to match your itinerary. Renters are sure to appreciate our top-notch customer service, as well as the safety features that come standard on all of our vehicles. With Ride RV, you can hit the road in style and ease – so why wait? Book your rental today and Enjoy the Ride!
4.4
Membre OutdoorsyConcessionnaire pro depuis février 2023
Communication
5Taux de réponse 76 %Répond généralement en moins de 6 heures
8 camping-car à louer
Souvenirs de séjours avec les camping-car de The Ride RV
Cyrus N.
5septembre 2024
All great, get the walk through.
Daniel O.
5septembre 2024
Awesome stay at Circuit of the Americas, great camper to use as a base for WEC Lone Star LeMans.
Frank D.
4août 2024
We rented the Thor Scope 18A. Both the pickup and drop-off (contactless) from the host (The Ride RV in Austin) was very smooth. Great communication and instructions. My wife and I and our dog went on a 6,000+ mile journey from Texas to the Grand Canyon; Santa Barbara; Bend, OR; Tacoma, WA; Coeur d'Alene, ID; White Fish, MT; Red Lodge, MT; Steamboat Springs, CO; Las Vegas, NM and back home to the Austin area. We found the van to be a little too small for the "3" of us. The bed in the back is too small for 2 people (and only supports 300 lbs?) so I had to sleep in the pop-up for the 30 day trip. Never again. At 73 yrs old, it was a little precarious going up and down the ladder each night/morning. That isn't the fault of either Outdoorsy or our host. It just wasn't the ideal floorplan for our needs. That said, practically everything else in the van worked flawlessly and our trip was really memorable. The only issue we had was with the BMPRO Touch Screen Control system. A couple of times it displayed what looked like a normal desktop computer screen (complete with a variety of app icons) and we had difficulty getting back to the BMPRO main screen. Once we did, all functions worked as expected (lights, awning, water pump, tank status, etc.). Thank you! We are already thinking about our next adventure!
2 Photos soumise(s) par Frank D.
Flavio S.
5juillet 2024
Very good!
John W.
5juin 2024
Great experience from start to finish. The pre-rental walkthrough was extremely helpful and the company made themselves available if we needed anything. As newbies this was a great intro into RV’ing.
1 Photo soumise(s) par John W.
Eric H.
2juin 2024
Cara R.
1juin 2024
Tl;dr - A/C will not work in Texas heat for an overnight, RIDE RV will just blame you even when you do it the right way, buy the walk through for $50 since there is zero documentation in the van or in the document they give you with the wrong contact info on it
Clinton C.
5juin 2024
It was a great trip. They were very nice to rent from!
3 Photos soumise(s) par Clinton C.
Susan Z.
5mai 2024
Racheal and Roy were both a joy! The heat of Memorial Day weekend was no joke and the AC and generator kept up so we were comfortable! I took one of the bunks- hello memory foam bed. Other than a few hiccups (like our tow hitch being locked on and needing to be cut off - Roy to the rescue!) things went smoothly and we had a great holiday weekend. Communication was top notch and I really enjoyed chatting with them as well.
Nick A.
5avril 2024
Phenomenal ride and phenomenal service! 10 out of 10. Will definitely rent again!
3 Photos soumise(s) par Nick A.
John S.
5avril 2024
We had a great trip around the Austin and San Antonio areas.
The RV drove well, and The Ride RV was very prompt to answer any questions we had.
The RV drove well, and The Ride RV was very prompt to answer any questions we had.
Bruce P.
5avril 2024
Summer W.
5avril 2024
Excellent experience . First time RV drivers and they made it seamless from beginning to end. Super communicative and accommodating. RV was like brand new and fully stocked. Would absolutely rent with them again.
GRANT H.
1avril 2024
Do not rent from 'The Ride RV' - it is a business, not an individual. They offer a $100 discount if you leave a 5-star review, so you can throw out those. We had a littany of problems, all made worse by the fact that when we left a couple of items in the RV by accident, their cleaning service stole them, and 'The Ride' was no help at all in recovery.
réponse de The Ride
Don't rent from us because we are a business? We offer $100 discounts on any minor charges due after your rental to encourage reviews. we do not and cannot mandate what rating is given. We want everyones true experiences given. We always aim to please and get better. 99.9% of the time there an issue with our RV's is due to user error. For example you said you "may" have left items in the RV, which we quickly acted on by calling our cleaners. You didn't leave anything or we would have returned it as we do with many renters that leave personal belongings behind. Yes, the fridge lock was broken on the previous rental which was one day before your rental. Would you have preferred us to cancel your reservation leaving you high and dry the day of your vacation to get this fixed completely or make it so that it would work temporarily for your trip? Our RVs are all inside of 1 year old. Essentially brand new. RV's are very finicky and it is typical for rough drives or bumpy drives to create a loose screw here and there or for something to be loose. We always try to inspect everything the best we can. All of the RVs have been inspected, the stickers have not all been put on yet. And the RV that you had, had an oil change the week before your trip. As a business we have these things pre scheduled to make sure they are always completed and ready to go. We realize that everything isnt always perfect but we try our best to make things perfect and always make things right. Thank you for your review as it helps us get better for next time.
5 Photos soumise(s) par GRANT H.
Kris M.
5mars 2024
This was our first experience driving and staying in an RV and we found this make/model very easy to handle and drive. There was a bit of a learning curve on how to operate things but overall it was intuitive. The RV was well stocked with everything we needed and we found the queen bed surprisingly more comfortable than anticipated. Some constructive feedback: As newbies, we paid for a walkthrough before taking off and it would have been good for the representative to check/advise to make sure all shades are up and the shower, bathroom, and refrigerator door secured properly for travel. When my husband drove off it was quite a surprise to have everything banging and slamming and we later ended up with food flying out of the fridge a few times not knowing how to secure the door. All in all, it did not deter from our fun and we would certainly rent this RV again (esp now that we are pros! :))
Anthony A.
5mars 2024
