Tom Nooks RV

31 avis

(4.4)

Linette S.

2mars 2025

Careful, you aren’t done with paying until they “review” the unit. We left the rv in the same condition as we got it and they came back with bs reasons to charge more. Constantly messing up with the communication of when I could pick it up and drop it off. Had to remind them of the up charges I paid extra for several times. Totally not worth all the expenses.

réponse de Jonathan

Hi Linette,

Vinay G.

1mars 2025

Here’s a clearer and more polished version of your review:Right from the beginning, we faced additional mechanical issues, including a faulty tire pressure sensor and multiple warning indicators on the dashboard. These concerns were barely acknowledged by the host or Outdoorsy’s support team. Driving an RV with unknown dashboard warnings, especially with family and kids onboard, was an incredibly stressful and unsafe experience. Despite our repeated requests, the host refused to even take a call to discuss the problems.

réponse de Jonathan

Hi Vinay,RV Suitability & Power Expectations – This RV does not come with a generator, and that information was clearly listed in the details before booking. For first-time renters unfamiliar with RV power systems, we strongly encourage researching how different RVs function before selecting a unit. If your travel plans required full power while driving or when off-grid, a generator-equipped unit would have been a better fit.Battery & Walkthrough Accuracy – The RV was provided with a fully functional house battery, as shown in pre-trip photos, and everything was operational during the walkthrough. Upon return, our inspection confirmed that the battery disconnect was left on, which can drain power when not managed correctly. It appears power management may not have been fully understood, leading to the issues you described.

Greg R.

5mars 2025

Jeffrey E.

5janvier 2025

All in all, a great trip. Renting an RV is a bit more work than renting a car, but worth it in the end.

Vegar R.

5janvier 2025

Matthew B.

4décembre 2024

Chelsey P.

5décembre 2024

réponse de Jonathan

Thank you! Please see your direct messages for a discount on your next adventure with Tom Nooks RV.

Logan S.

5décembre 2024

Had a great time, and loved the motor home I will be renting from here in the future

Ryan F.

5décembre 2024

Tom V.

5novembre 2024

High quality RV, great customer service, will definitely use again on our next trip!

réponse de Jonathan

Thank you! Please see your direct messages for a discount on your next adventure with Tom Nooks RV.

Elizabeth L.

5novembre 2024

What a wonderful experience all around. First time renting an RV and it was so smooth with Johnathan and the outdoorsy team. Thank you for being in this space!! Can’t wait for our next adventure! This RV is reliable and was very comfortable for all 9 of us!

réponse de Jonathan

Thank you! Please see your direct messages for a discount on your next adventure with Tom Nooks RV.

Brian M.

5octobre 2024

Great smaller RV for a quick trip. Very easy with a touchscreen for everything. Definitely not like those older RVs on Outdoorsy.

réponse de Jonathan

Thank you! Please see your direct messages for a discount on your next adventure with Tom Nooks RV.

Linda A.

1octobre 2024

The best part was the US Grand Prix. As for the rental, we lost power and the ability to use the generator within 24 hours of our arrival. It would have been ok but the host was very rude when we asked for help. The camper is probably fine for use at an RV park.

réponse de Jonathan

Thank you for your review! The RV was given to you in working condition. You seem to have left the RV on while at the race and it drained your entire battery! Without a jump you would not have power. Unfortunately you did not want assistance saying it was not something you wanted to organize! Please be accountable for your actions and maybe you should look into a hotel!

Eric F.

5octobre 2024

This was my first time renting an RV and they made it easy to go over everything you need. The RV was clean, and easy to drive. Jonathan responded quickly and was available for any questions I had. My family had a great time and I would definitely rent from here again.

Martha H.

5octobre 2024

Travis M.

5octobre 2024

Jonathan and the RV were great!

1 Photo soumise(s) par Travis M.